f7777 Privacy Policy

1. Who We Are

f7777 is the operator of the online casino and sports betting platform accessible at https://f7777.lat. f7777 operates under a license issued by the Philippines Amusement and Gaming Corporation (PAGCOR) and is subject to the regulatory framework applicable to PAGCOR-licensed online gaming operators in the Philippines.

For the purposes of Republic Act 10173 (the Data Privacy Act of 2012), f7777 is the Personal Information Controller with respect to the personal data of players and visitors collected through the f7777 platform. Questions about this Privacy Policy or your personal data may be directed to f7777's Data Privacy Officer at [email protected].

2. Personal Data We Collect

f7777 collects personal data in several ways: directly from you when you register or use the platform; automatically through your device and browser when you visit the site; and from third parties such as payment processors and identity verification services where necessary for regulatory compliance.

2.1 Registration & Account Data

When you create an f7777 account, we collect:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (for age verification — you must be 21 or older)
• Philippine mobile number (used as your primary account identifier)
• Email address
• Username and encrypted password
• Residential address in the Philippines

2.2 Identity Verification (KYC) Data

Before processing any withdrawal, PAGCOR requires us to verify your identity. For KYC purposes, we collect:

• Scanned or photographed copies of your government-issued Philippine ID (e.g., UMID, Passport, Driver's License, Voter's ID, PhilSys ID, PRC ID, SSS ID)
• A selfie or live photograph holding your ID
• Proof of address (utility bill, bank statement, or official document dated within 3 months)
• Source of funds documentation where required by PAGCOR or the Anti-Money Laundering Council (AMLC)

2.3 Financial Transaction Data

• Deposit and withdrawal history, amounts, and timestamps
• Payment method identifiers (GCash number, Maya account, bank account number — not full card numbers)
• Transaction reference numbers from payment processors

2.4 Gaming Activity Data

• Games played, wagers placed, and outcomes
• Session durations and login timestamps
• Bonus and promotion usage
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Cookie identifiers and session tokens
• Pages visited, features accessed, and time spent on the platform

2.6 Communications Data

• Support chat transcripts and email correspondence
• Dispute and complaint records
• Feedback, survey responses, and voluntary information you provide to our team

3. How We Use Your Personal Data

f7777 uses your personal data for the following purposes:

f7777 does not use your personal data for purposes beyond those listed above without obtaining your prior consent or as required by Philippine law or PAGCOR regulations.

4. Legal Basis for Processing

f7777 processes your personal data on the following legal bases under RA 10173:

• Contractual necessity: Processing required to fulfill our obligations under the f7777 Terms & Conditions — including account operation, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine law, PAGCOR regulations, and Anti-Money Laundering Council (AMLC) requirements — including KYC, transaction monitoring, and regulatory reporting.
• Legitimate interest: Processing necessary for fraud prevention, security monitoring, responsible gaming enforcement, and platform improvement — where such interests are not overridden by your rights and freedoms.
• Consent: Processing for direct marketing communications and non-essential analytics, where you have given your express consent. You may withdraw consent for marketing at any time by contacting support or updating your account notification preferences.

5. Data Sharing & Disclosure

f7777 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for each purpose:

5.1 PAGCOR and Philippine Regulatory Authorities

As a PAGCOR-licensed operator, f7777 is required to share certain player data — including identity records, transaction reports, and player activity logs — with PAGCOR and, where applicable, the Anti-Money Laundering Council (AMLC) and the National Privacy Commission (NPC). These disclosures are legal obligations and are made without requiring your separate consent.

5.2 Payment Processors and Financial Partners

To process your deposits and withdrawals, f7777 shares necessary transaction and identity data with payment processors including GCash (Mynt), Maya (Voyager Innovations), and partnered Philippine banks. These providers process your data under their own privacy policies and are required to maintain appropriate data security standards.

5.3 Identity Verification Providers

For KYC purposes, f7777 may engage third-party identity verification providers to cross-check submitted documents. These providers receive only the minimum data necessary to complete verification and are bound by data processing agreements with f7777.

5.4 Game Content Providers

Game providers whose titles appear in the f7777 lobby may receive limited technical data (such as session tokens) necessary to operate their games. They do not receive your full identity or payment information.

5.5 Law Enforcement

f7777 may disclose personal data to Philippine law enforcement authorities where required by a valid court order, subpoena, or other lawful legal process.

6. Cookies & Tracking Technologies

f7777 uses cookies and similar tracking technologies to operate the platform, maintain your session, detect fraud, and understand how users interact with the site. The types of cookies we use are:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting your ability to use f7777.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limit notifications.
• Analytics Cookies: Collect anonymized or aggregated data about how players use the platform — pages visited, session duration, features accessed. Used to improve the f7777 experience. No personally identifying data is included.
• Security Cookies: Used for fraud detection and bot prevention — including device fingerprinting to identify unusual login patterns or suspicious activity.

You may manage non-essential cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in and using the f7777 platform. f7777 does not use third-party advertising cookies.

7. Data Retention

f7777 retains your personal data for as long as your account is active and for such additional periods as are required by applicable law or regulation. Specific retention periods include:

• Account and identity data: Retained for a minimum of 5 years after account closure, as required by PAGCOR and AMLC regulations for anti-money laundering record-keeping.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, in accordance with AMLC requirements.
• KYC documents: Retained for the duration of your account and for a minimum of 5 years following account closure.
• Support communications: Retained for 3 years from the date of the interaction.
• Gaming activity logs: Retained for 2 years from the date of the activity.
• Technical and device data: Retained for 12 months on a rolling basis, except where retained as part of a fraud investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. You may request early deletion of non-regulatory data by contacting f7777's Data Privacy Officer (see Section 13), subject to any overriding legal retention obligations.

8. Data Security

f7777 implements a layered security framework to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and f7777 servers
• Encrypted storage of passwords using industry-standard hashing algorithms (passwords are never stored in plain text)
• Role-based access controls — only f7777 staff with a demonstrated need can access player personal data
• Two-factor authentication (2FA) required for all f7777 staff accessing administrative systems
• Regular security audits and penetration testing by independent third-party security firms
• Automated fraud detection systems that monitor for unusual account activity in real time
• Physical and logical security controls on servers storing personal data

Despite these measures, no internet-based system is completely immune to security risks. f7777 cannot guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, f7777 will notify the National Privacy Commission and affected players in accordance with RA 10173 and NPC Circular 16-03.

9. Your Data Subject Rights

Under Republic Act 10173 and the regulations of the National Privacy Commission, you have the following rights with respect to your personal data held by f7777:

To exercise any of these rights, contact f7777's Data Privacy Officer at [email protected] with the subject line "Data Subject Rights Request." Include your full name, registered mobile number, and a clear description of your request. f7777 will acknowledge your request within 3 business days and respond within 15 business days. We may request proof of identity before processing a data subject rights request.

10. Children & Minors

The f7777 platform is strictly prohibited for use by individuals under 21 years of age, in accordance with PAGCOR regulations and Philippine law. f7777 does not knowingly collect personal data from persons under 21. If you are under 21, you must not register for or use the f7777 platform.

If f7777 becomes aware that personal data has been collected from a person under 21, that account will be immediately closed, all collected data will be deleted (except as required for regulatory record-keeping purposes), and any deposits will be refunded to the payment method used. Parents or guardians who believe their child has created an f7777 account should contact support immediately at [email protected].

11. Third-Party Links

The f7777 platform may display links to third-party websites or services — for example, payment processor portals or game provider interfaces. This Privacy Policy applies only to the f7777 platform at https://f7777.lat. f7777 is not responsible for the privacy practices of third-party websites or services. When you follow a link to a third-party site, you are subject to that site's own privacy policy. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Privacy Policy

f7777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or the services we offer. All amendments will be published on this page with an updated effective date at the top of the document.

Where an amendment materially affects your rights or the way we process your personal data, f7777 will notify registered players via email or in-platform notification prior to the change taking effect. Your continued use of the f7777 platform following the effective date of any update constitutes acceptance of the revised Policy. We recommend bookmarking this page and reviewing it periodically.

13. Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the personal data f7777 holds about you, please contact our Data Privacy Officer:

If you are not satisfied with f7777's response to a data-related concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. The NPC's contact details and complaint procedures are available at the National Privacy Commission's official website.

For disputes related to gaming activity, account management, or financial transactions, please refer to f7777's Terms & Conditions, which govern the dispute resolution process.